This Privacy Policy describes how PingoTrivia ("the App", "we", "us", or "our") collects, uses, and shares information when you use our mobile application.
1. Information We Collect
We collect the following types of information:
Account information: When you create an account, we collect your email address and the username, display name, and avatar you choose.
Gameplay content: Information generated while you play, such as your answers, scores, streaks, room activity, and chat messages sent to other players.
Purchase information: If you buy a subscription or in-app item, our payment processor (RevenueCat, and the Google Play billing system) processes your purchase and shares limited transaction and entitlement data with us. We do not receive or store your full payment card details.
Advertising identifiers: With your consent, we and our advertising partner (Google AdMob) may use your device's advertising identifier to show and measure ads.
Device and usage information: We may automatically collect limited technical information, such as app version and device type, to maintain and improve the App.
Push notification token: If you allow notifications, we store a device push token to send you reminders (such as streak reminders).
2. How We Use Your Information
To create and manage your account and authenticate you when you sign in
To run gameplay: matchmaking, scoring, leaderboards, and live rooms
To process and manage purchases and subscriptions
To send optional notifications, such as streak reminders
To review reported content and moderate chat and gameplay for abuse
To show and measure ads, where permitted by your consent choices
To maintain, secure, and improve the App
3. How We Share Your Information
We do not sell your personal information. We share information only with the following service providers, who process it on our behalf:
Our backend infrastructure - self-hosted servers used for authentication, database storage, and gameplay processing (previously provided by Supabase; the App now runs on our own self-hosted backend).
RevenueCat - used to manage and process in-app purchases and subscriptions.
Google AdMob - used to show ads and, with your consent, personalize them.
Expo - used to deliver push notifications to your device.
Other players may see your username, display name, avatar, scores, and chat messages during gameplay. We may also disclose information if required by law or to protect the rights, property, or safety of PingoTrivia, our users, or others.
4. Data Retention
We retain your account and gameplay data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us using the details below.
5. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us at the email address below.
6. Children's Privacy
PingoTrivia is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
7. Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: